Terms of Use


Citizen Bird Limited (“we”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998, the data controller is Citizen Bird Limited of 61 Lower Radley, Oxfordshire, England, OX14 3AY.


We do not seek to identify individual visitors to our site www.citizenbird.net (“our site”) unless you volunteer your contact details. We may however collect and process information that you provide by filling in forms on our site or sending us emails which may, of course, identify you. If you contact us, we may keep a record of that correspondence.

In each case, the purpose for which you are invited to give us information is clear. We will not use your information for any other purpose. We will only use your details to send you information from us which you have specifically asked to receive.


We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. Cookies help us to improve our site and to deliver a better and more personalised service and we do not use them for advertising, marketing or any other promotional purposes.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

For detailed information on the cookies we use and the purposes for which we use them, please see “Information about cookies” below.


We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We will not disclose your personal information to third parties unless we are under a duty to do so in order to comply with any legal obligation.


Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to hello@citizenbird.net.


Cookies are text files containing small amounts of information which are downloaded on to your computer, mobile or other device when you visit a website. Cookies are then sent back to the website from which they originated on each subsequent visit or to another website that recognises the cookie. They are useful because they allow a website to recognise the user’s device. They have various functions, such as allowing you to navigate efficiently between pages, remembering your preferences and improving your browsing experience generally. For more information about cookies, please see www.allaboutcookies.org.

This site uses a number of different cookies to help it operate. Our intention is to use cookies to help improve the experience you have in visiting the site rather than to collect personal information.

This site uses third party cookies from Google (_utma, _utmb, _utmc, _utmz). These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

For more information see Google’s privacy policy.

Cookies allow you to take advantage of some of our site’s essential features and so we recommend that you leave them turned on. However, the Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting cookies, have the browser notify you when you receive new cookies or disable cookies.